10 Ergonomic Tips for Call Centers

10 Ergonomic Tips for Call Centers

If you’re reading this article, then you are most likely sitting at a computer. And if you’re like a lot of people, that’s where you spend many hours each day, youshould be very conscious about ergonomics because we know first hand that incorporating ergonomics into the furniture system can help employees stay comfortable (thus more productive) throughout the day.

Not only do we promote ergonomics, we practice what we preach. In our office and in our manufacturing facility, we gather for a brief stretch in the morning and after lunch.

Here you have, 10 Quick and Powerful Ergonomic Tips that you can start using right now.
1 – Move your chair up and down a few inches several times throughout the day to give your body a different working position.

2 – Use the 20/20/20 rule. Every 20 minutes look away from your computer screen at a spot approximately 20 feet away for 20 seconds.

3 – Lean back in your chair and let it support your back. If you are leaning forward to see your computer screen you are not using proper ergonomic positioning.

4 – Keep your elbows at 90-degree angles and make sure your wrists are not tilted up when typing. For proper positioning, keep them at a slight negative tilt or neutral position.

5 – When using your mouse make controlled mouse movements using your elbow as the pivot point and keep your wrist straight and neutral.

6 – Good room lighting is important to help prevent eyestrain. Adjust your monitor to avoid reflections on the screen surface.

7 – If you have a document holder use it. Place it at about the same height and distance as the monitor screen. This will mean little head movement, or need for your eyes to re-focus when you look from the document to the screen.

8 – Use task lights to reduce dilation of eyes between tasks, which will reduce eyestrain. Task lighting can reduce CVS symptoms including eyestrain, headaches, and fatigue.

9 – Consider a footrest. A footrest may not seem like a key ergonomic accessory, but incorporating a footrest does provide some great ergonomic benefits. It promotes movement and it also supports the legs, which can relieve pressure from the lower back, or help to support the legs for a shorter user.

10 – Don’t wait. If you are uncomfortable while working address it now by assessing your working position and/or requesting proper ergonomic accessories, before it turns into a major health issue down the road.