As you may have noticed, there has been wave of Indian BPO companies moving into the Philippines to set-up operations. The more notable companies to mention are GENPACT, Firstsource, Infosys, Transworks. All of these are top BPO's in India. Even Perotsystems have some Indian linkages. This is just the firstwave of this Indian BPO invasion of the Philippines.
Basically, these BPO companies are setting up shop here for a few reasons. Littlle known to most people, inflating wages of BPO employees in India is a big concern. BPO company are now looking at other locations not only to avoid this cost but also to set-up a disaster recovery venue for their main site in India.This becomes a surprising opportunity for those who are looking for a call center alternative. So to those who are bent looking for “back-office” work, look forward to be working for an Indian boss.
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