Friends and acquaintances have asked me probably a hundred times why I still work in a call center. I answer them... why not? I can't imagine my life if I hadn't started a few years ago. After several years of hard work and fun, I still have dreams of making it bigger in this industry, both personal and to reach out to more people. What keeps me going are my family which I have responsibilities to and my mentors/inspirations in the industry. For example last week, I got in touch with my favorite manager and I was both happy and surprised to find out he is going to be the director of TelePerformance in Bacolod! Great achievement for a guy who probably started out in the call center industry about the same time as me.
Beyond that, I can't really imagine how I'm going to support my family if I had been working somewhere else. If I had been working a daytime job, I probably would only be earning 12K right now, which is about equivalent to my monthly tax at the moment.
In this type of economy, it really does make sense to be working in a call center. With a few sacrifices ( which all type of work has ), I have less worry about my future because I have a stable job, health insurance coverage for the whole family, opportunity for fast career growth and financial freedom. All because I stuck it out working in a call center.
But enough about what I have to say. Listen to what other call center people have to say about their work:
"At least I don't have to take my work at home like I used to back when I was a teacher" - Erick, 22
"I probably would still be dreaming of going to Boracay until now if I'm not working here. Now, me and my call center friends schedule yearly trips during summer" -Joyce,27
" With 2 young school kids, I had to find work that can support their studies but I don't to miss anything as they grow up by getting work abroad. Of course, my pay is not as high as if I was working overseas but at least I'm not separated with my family. That's what's important to me." -Mike,32
"My medical health insurance coverage helps pay the hospital and doctor visit bills for my mom. I would have been in knee-deep in debt if I worked a day job." -call center Lorie,26
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