Here's another development that some Sony agents, current & former, might be interested in. Just over a week ago, EPLDT Ventus based near The Fort, has won the contract to provide CS & Ts for some of Sony's high-end products like the Sony Vaio. This is very similar to an account the former Clientlogic now Sitel has had for several years. Sony says they have given the outsourcing contract to EPLDT because of their Telco expertise & infrastructure.
This would be great news for former & current Sony agents & TL's, if ever they would want to relocate. It would be a few months more till we see EPLDT publicize openings for this account as they need to set up account implementation first before rolling out with the trainings.
FYI: Some of the callcenters that are currently providing TS and/or CS for Sony are: RMH-NCO is abs-cbn bldg and Sitel in Emerald avenue Pasig.
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SONY SIGNS ON WITH VENTUS TO PROVIDE OUTSOURCING SERVICES--ePLDT Ventus, a provider of cost-effective, offshore call center outsourcing solutions today announced it has been awarded a contract to handle technical service support calls for Sony's personal audio/video, digital imaging and VAIO notebooks and desktop computers.
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