Philippines' Best Call Centers

Here's Call Center Blogger's Top 5 Best call center In The Philippines! I ranked them with the top being the best and bottom the least. I based my call center rankings on company strength, employee benefits & satisfaction, corporate leadership, compensation, contact center company growth among others. Notice the similarity of most of these call center? They all have sites in the south. I wish the Wachovia call center and first source BPO will catch up...

For the call center job seekers, click on the pictures to learn more about these call center companies. For the people employed in these call center companies, post your comments and reactions as to let the call center job seekers know how you feel about your call center companies.

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Call Center Job Opportunities Aboard

Here's a cool way for call center professionals to find better work!

Do you ever notice or think how people get recruit today? Call Center Blogger's own estimates about 70% are done through online job search websites like jobstreet.com or jobsdb.com, 20 percent are done through the traditional way of “walking-in” and about 10% are through other ways like referrals. With that said there's no denying the power of the job search websites. Personally, about 80% of the time Call Center Blogger has applied and got recruit through jobstreet.com and 20% through jobsdb.com. Which makes his success rate using a job search website 100%.

But these days, as a callcenter jobstreet.com and jobsdb.com are now so saturated that they are shying away from using the website when looking for candidates. It is tedious work for them to scour and recruit through all the available applications through jobstreet.com because there's so many! Instead they have been finding through a lesser-known but reliable job search website because they can perform targeted searches for qualified candidates without them posting any ads. That's so smart of them Call Center Blogger thought! They can just through the database and for ideal call center candidates who have profiled themselves already.

Recently, Call Center Blogger has been been receiving considerations to apply to major call center companies not only in the country but also abroad!!! Below is a screen shot of one of the emails I was sent recently by a call center executive search company in Dubai. AlthoughCall Center Blogger wasn't interested in the recruit offer, but still, I was kinda happy to find out that my resume and professional information is searchable to only in the Philippines but also throughout the world.

My advise to all of you is to create an account in Monster.com! This job search website is used by top call center companies, excellent executive search companies all throughout the world. Create a profile that best suit your professional call center experience and make your profile searchable. This advice would be primarily suited for those who are seasoned in their call center work already.

I have used monster myself and I have received 3 considerations to be recruited by a Call Center abroad. And that's in a span of just 3 months! The Call Center companies were in Singapore, Indonesia and U.A.E. <--- click the links for jobs online for these countries.

Go ahead and create your monster account profile. When you're online, you can get recruit while you sleep! You can also check out Call Center Jobs and submit your resumes there. It is the biggest call center recruit site out there. Call Center Blogger hasn't checked this out yet but it worth a shot.

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TheDesignPeople Inc.

For the call center folks who hate call center work but love the call center pay, for those who'd like to practice what they know now without being in a call center setting, here's an opportunity you need to know! TheDesignPeople, Inc. is a website design company focused on developing a professional image for businesses of all sizes whether just starting out on the Web or those seeking to improve their existing website.

They are doing recruit for experienced call center professionals that are internet savvy and have great customer service and/or sales background. There's some bad news though, only limited slots are available. There are other recruit positions available for those who are into web design.

Check this ad out! http://www.jobsdb.com/PH/EN/Job.asp?R=JDBP037459223&1863 And here's their website:
Corporate: http://www.thedesignpeople.com/
Manila Office: http://www.thedesignpeople.com/manila

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Firstsource BPO - North Cybergate Alabang

For those of you frequenting the Alabang area. Ever wonder why so much construction going on? Well...Here's another outsourcing company moving to the Philippines and will recruit soon. First source is among India's leading BPO companies providing business process management services to global leaders in Banking & Financial Services, Telecom & Media and Healthcare!

Like CallCenterVet's previous recruit topic ( Wachovia callcenter), Firstsource plans to start operations Q1 of next year! If not earlier. Right now, they are doing the recruit for Team Leaders ( Team Managers ) for their BPO. CallCenterVet got this inside track from one of his headhunters in one of the better callcenter Executive Search Companies in the country.

Want more information? Post your email address here and CallCenterVet will definitely let you know who does the recruit for first source. Sad thing CallCenterVet can't take advantage of this first source opportunity himself. See, CallCenterVet live's just a stone throw away from North Cybergate where he can hear all the construction going on day and night. So sad CallCenterVet needs to move to Q.C. in less than 2 months. :(

The Links You Need To See:

http://www.firstsource.com/company/FSLPressrelease_Q42007.pdf

http://www।firstsource.com/

http://economictimes.indiatimes.com/Hot_Links/BPO/Firstsource_acquires_US_health_claims_outsourcing_co/articleshow/1254669.cms

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Wachovia - The Newest CallCenter Coming to the Philippines

Wachovia Corporation - The latest financial institution to grab the opportunity to move it's call center business segment to the Philippines! Wachovia has a rich history embedded with U.S. History itself. Wachovia, Involved in several acquisitions of it's own, Wachovia is the 4th largest bank based on assets as indicated here on this link:

http://www.bizjournals.com/sacramento/stories/2007/06/18/daily3.html?from_rss=1

http://www.ecommercetimes.com/rsstory/57889.html

So for those of you, wishing to get that most-coveted pioneer spot in a call center. Here's your chance! Wachovia is settling early next year. Wachovia would probably start doing the recruit around the last quarter of 2007. Keep your eyes and ears open! Wachovia might be it!

Want advice on how to get recruit ahead of everybody? Post here! CallCenterVet will let you know who does the recruit for Wachovia.

Wachovia Corp. seems to be in a very good financial-standing these days! They just have been given and anti-trust clearance by the U.S. Department Of Justice on their takeover of A.G. Edwards Inc. a U.S. stock exchange listed financial company. The deal between Charlotte, N.C.-based Wachovia and A.G. Edwards of St. Louis will create the U.S.'s second-largest financial-services brokerage, with $1.1 trillion in client assets and nearly 15,000 financial advisers for Wachovia.

Here's the links to this news:

http://www.bizjournals.com/orlando/stories/2007/06/25/daily5.html

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CallCenterVet's First Blog

Finally! CallCenterVet had time and will power to get this thing started! CallCenterVet has always wanted to since he started posting in Pinoy Exchange. And for those of you who haven't heard of CallCenterVet... Here's the place CallCenterVet has been dishing out advice, opinions and answers to questions about everything concerning the call centers in the Philippines.

Here's the pinoy exchange link: http://www.pinoyexchange.com/forums/showthread.php?t=300193

Most of the inquiries are about applications, how to's during the interviews and a lot more! I'm pretty sure I will be able to help at least 1 good soul out there who needs help. So to those of you who are itching to ask but was afraid/shy or simply didn't have a credible enough source of information, Go ahead and fire away those questions! CallCenterVet will try help you out the best he can.

And for those of you wondering whose face is here... The answer is... I really don't know... hahaha... I just thought of putting a nice face up here in this totally black masculine template.

And for the initial salvo of news, on the next posts, CallCenterVet will provide recruit information for the 2 latest companies in the Philippines, Wachovia and First source.

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The Author's Contact Information

The author of this blog has wide and extensive exposure on the local Philippine call center industry. A fresher when he started in the business, he quickly rose from the ranks and has become a leading expert in his field. Loved by his peers and subordinates alike, he has been managing people from rank and file to officers for many years. His true passion, however, is writing and helping people start a career in the outsourcing industry.

This blog is largely about Business Processing Outsourcing features, call center information and publishing the author's opinions based on his own personal experiences and learning through current BPO developments in the Philippines and also around the world. However, the author may also accept business proposals such as to advertise here or any other Public Relations-related offers. Please feel free to contact me at callcentervet@gmail.com if you wish to inquire about anything related to topics discussed in this website. You may also opt to add me in Google Talk to chat with me immediately. My handle is the same with the gmail name above.

A comment on any post on this blog will also suffice and would be appreciated very much. Please continue reading Call Center Blogger and subscribe to its feed here to get automatic updates.

Godspeed.

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