Call Center Jobs 101: Sign-In Bonuses

50,000 pesos to sign-up sounds like a very interesting prospect! Learn why call center companies provide sign-in bonuses and what you need to be aware of. Over the years, call centers established in the Philippines have tried to outdo each other in getting "premium talent". Gimmicks, welcome food and beverages, giveaways and raffle draws have become popular in daily recruitment. Sign-in bonuses have also figured in this enticement fold.

Call center companies and even established recruitment agencies have been flaunting cash rewards to catch the eyes of potentially successful applicants in an attempt to pry them off their current companies especially during periods when tenured employees and applicants in general are hard to come by, for example the last quarter of the year. Sign-in bonuses figure between 10 thousand to as high as 50,000 pesos like what IBM has posted today for their urgent TSR requirements this month.

Attractive as a sign-in bonus sounds, there are things to consider when applying for such position with tempting perks. First, when they call it a sign-in bonus, it rarely is. Many call center applicants expect to be given cold hard cash upon signing the contract. Ninety-nine percent of the time, this is not the case. The logic behind this that call center companies will not be willing to let go of such a perk without having to successfully recovered on their investment. Successful applicants to have availed of this perk will only get their premium only after rendering a certain amount of tenure usually 3-6 months. The bigger the sign-in bonus is the harder it will be to get. However, lower bonuses published on ads should be fair. For example, some companies award sign-in bonuses of 8-15k after the applicant has successfully completed training or after spending 1 month working on the operations floor.

Things to consider when taking the bait:
1. If its the last quarter of the year and you are currently employed, better stay where you are and wait for your end-year bonus. That's almost guaranteed cash you'll get and you've already worked for it anyway. If you leave your company now, there a big chance you won't get your severance pay in time when you need it. Remember sign-up bonuses are not really "sign-up" bonuses.

2. Look the non-cash benefits as well. While some offer sign-up bonuses. The actual salary may be a little disappointing and other benefits may not be at par with the industry standard.

3. Think of what you've already accomplished in your company in case you are currently employed. Switching, no matter how similar the job looks, is always a stressful endeavor. You would have to contend with a different environment, new people, new bosses and moving jobs also breaks your steady flow of income.

Have you learn something from this post? I would appreciate a feedback through comments below. Thanks!

2 comments here!:

So true. Sign-in bonuses are literally misleading. Maybe they should just call them "after-training bonuses"... That's what happened to my friends and me when signed-up with *tooot* :)

We regretted na we ever signed the JO last year kasi the training was survival of the fittest and some of our training batch mates weren't able to make the cut. Mas badtrip pag-dating sa floor. Right now, konti na lang kami natira. :(

Usually mahirap ang account kapag may sign-in bonus offer. Kung hindi pagka-hirap-hirap naman makapasa sa hiring. :(

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