Hello Peeps! Been a long time since I've posted and what a timely occasion for me to post again for a friend in DoCoMo asked me a favor to spread word they are mass hiring again for a scheduled ramp-up soon. They need Technical Support Representatives with or without experience but ofcourse those who have experience and can prove their technical proficiency during the application process will get a higher salary. Docomo needs TSRs with experience in the line of internet connection troubleshooting much like people from Verizon and other internet providers. All those interested to apply can comment here and email me their resumes at callcentervet@gmail.com for speedy processing as my friend promised me. :) One good thing about DoCoMo is they regularize employees in just 4 months instead of the usual 6 months like most companies do.
DoCoMo-Intertouch is a contact center that has been operating in Alabang for the past few years. They provide internet connection tech support for major hotel chains around the world. Their customers are mainly hotel guests that need assistance over connectivity of the laptops and such.
Based on personal knowledge, here are the perks of employees working for DoCoMo-Intertouch:
1. Free food while working
2. Company sponsored team building activities and company outings
3. Performance-based reward system
4. Company sponsored theme week where winners of contests get additional incentive aside from giveaways.
5. Company provided shuttle to and from work at selected pick-up points.
DoCoMo also prides itself with religiously paying its employees SSS, Philhealth and Pag-Ibig employer shares as mandated by law. Health benefits are also promptly provided upon those who are regularized in 3 months.
Other Info applicants need to know:
1. DoCoMo has been operating in Alabang since the beginning BUT they will be transferring to a brand new call center location in The Fort around the beginning of 2010. Their new location makes it ideal for applicants residing in both north and south.
2. 4 months - regular ka na!!!!!! Need I say more???? :)
3. DoCoMo operates 24/7 so shifting work is expected ( change of shift usually in 3 months interval ) with most shifts beginning nights but morning slots are also available.
4. Higher performing teams can choose their own schedule based on a shift-bidding scheme.
Interested to start anew? Email me your resumes now at callcentervet@gmail.com. Cheers mates!
9 comments here!:
Thanks! They called me today and scheduled for initial interview this week. :)
Are they hiring for supervisory position?
Hi Thanks for the comment. At this point, there are no openings for TL's or support reps but my guts tell me they will be needing some once they have moved on to their new location at The Fort by next year. Keep posted here and I definitely update this post about it once I get informed.
Thank you to those who have emailed me back their resumes at callcentervet@gmail.com. My contact says you will be interviewed. For those still interested, please do email me your resumes at the address I mentioned above.
DoCoMo is also in urgent need of French and Spanish-speaking people to be trained as TSR's so if you guys know any please let them know of this opportunity.
Godspeed.
hi,
how much salary do they give? do they have opening for arabic speaking tsrs?
I will inquire if they have openings for Arabic-speaking agents today and inform you later. Thanks.
Just got back from chatting with my contact in DoCoMo and unfortunately they do not have openings for arabic-speaking tech support reps. They would however be happy to process your application for TSR if you speak fluent English just as well. Please email me your resume to callcentervet@gmail.com and I'll be happy to pass it on to them. Thanks.
San kayo nakakita na taxable ang 13th month pay? Delayed pa! Sa Docomo lang!
This company is waaaayy much better when it is still named as MAGINET, things, however, turned awry when it was acquired by NTT Docomo, that's why its now called DOCOMO INTERTOUCH....upper management sucks, remuneration package sucks, even the office politics sucks tremendously...the ONLY thing good here is the people you'll gonna work with
Post a Comment
Hi! Thanks for reading this post. I hope this has enlightened you in someway about the call center industry. I appreciate your gesture of wanting to leave a comment for any purpose. However, if you are leaving a question for me, please click to subscribe to the comments feed here or to my blog feed here so my reply along with all the reader comments can be stored on your browser bookmarks for your easy access.
I also encourage you to connect with me through the following popular social networks so we can better interact with one another! :)
1. Call Center Blogger Facebook Page
OR
2. Call Center Blogger Twitter Page
Thank you for reading again and I hope you enjoyed this call center blog as much as I enjoyed writing on it. Feel free to contact me at callcentervet@gmail.com. Godspeed.
Reminder: If you leave a comment with an unrelated link or link designed to promote your website, it gets automatically deleted. Don't waste your time.
For the time being, NO COMMENTS will be published at this time due to idiot spammers who try to comment even with the warning above. For immediate concerns, email me.
Note: Only a member of this blog may post a comment.