Last week I was invited for a sit down by one of their leaders and we talked about our common goals for our call center nation. I was very delighted to find out that we share a common vision to improve the welfare of all center and BPO employees. We both agreed that in order for our vision to become reality and call center agents voices be heard by government, we need relevant legislation that will enrich lives, improve lifestyles and generally uplift the well-being of each and every call center and BPO agent in the Philippines.This morning was another fulfilling day as I met more of ACCAP's team members. Cris, Kevin, Junie, Bob and I shared ideas on how we can reach out and touch lives of call center agents through our vision. I'm a born skeptic and rarely I would get easily convinced but I saw in their faces the sincerity and willingness to improve the welfare of all BPO employees working in the Philippines. We talked about plans and solutions we can present that will revolutionize call center life, bring about good change in the industry and improve perceptions of call center work as a career.
Right now, the ground work is getting laid down. The new and improved ACCAP website will soon be launched and our vision will take the mainstream in the next few days. I'm inviting all of you to visit ACCAP and take part in this noble cause. Share your ideas, volunteer or contribute in any way you can so we may all come to realize an even brighter tomorrow for all of us call center employees.
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