Contact Center Software

Managing a call center is no easy task, and choosing the right technology is essential to the success of your business. VOCALCOM provides powerful tools to help you with your success

  • CTI
  • IVR
  • ACD
  • Predictive Dialing
  • Scripting
  • Email
  • Chat
  • Fax
  • CRM Integration
  • Recording
  • Supervision
  • Skill Based Routing Inbound and Outbound

….and we can do this all under a single VOIP/SIP enabled platform

As a call center solutions developer, VOCALCOM provides world-class technology to help our clients with their most complex call center needs. Starting in 1995, we have proudly built a worldwide presence and client base of over 5,500 companies and 617,000 users running our technology every day

If you are looking at upgrading or replacing your current contact center system, VOCALCOM has the ability to use your existing telephony cards, and database servers that are already in place leveraging your initial investment. We offer several programs where you can rent to own or purchase outright depending on your situation.

 

 

Contact VOCALCOM today to learn more about how we can assist you in the latest technology with one of the quickest turnaround ROI in the industry.

1 Comment on "Contact Center Software"

  1. William Gonzalez | March 12, 2014 at 11:21 pm |

    we use vocalcom in our call center.
    i have a question for you: is that orignal vocalcom song?
    i want to know if i can use it.

Comments are closed.