Comments on Call Center Blogger: Call Center Survey Time Again!

I find this odd, I am from TeleTech and actually, ...

2009-02-09T17:13:00.000+08:00

I find this odd, I am from TeleTech and actually, I am very satisfied with how employees i.e me, are treated. I'd go as far as to say that they go the extra mile.. I wonder who the dissatisfied people are as we have the lowest attrition rate in the entire industry.. curious indeed.

I too am confident as Teletech is attracting clien...

2008-08-19T11:16:00.000+08:00

I too am confident as Teletech is attracting clients outside the US. Their economy ismuch more stable but the accounts aremuch smaller. (although I still loathe our management and how they dont take care of employees). Bottomline is that it is up to the management team on how they can keep the account going. As they say "everything rises and falls on leadership"

Yes! I'm confident with 24/7. Although, I'm stil...

2008-08-10T16:22:00.000+08:00

Yes! I'm confident with 24/7. Although, I'm still a rookie in that company, it doesn't seem to let up on hiring. :D

Thanks for the reply Kuh! Yeah, banking and those ...

2008-08-09T11:01:00.000+08:00

Thanks for the reply Kuh! Yeah, banking and those companies who deal with the banking industry sure does have one advantage with them. Working with these people is like leaning on a stone wall. Besides, I'm sure GenPact and Wachovia have a multiple year plan for expansion in the Phils so I don't think employees will ever feel the crunch.

Thanks again for the comment.

Yes I am confident I am keeping my job. Despite th...

2008-08-09T09:57:00.000+08:00

Yes I am confident I am keeping my job. Despite the losses, Genpact-Wachovia is staying afloat with the numerous businesses we have with our customers. :) I have that much faith on both companies.