The author of this blog has wide and extensive exposure on the local Philippine call center industry. A fresher when he started in the business, he quickly rose from the ranks and has become a leading expert in his field. Loved by his peers and subordinates alike, he has been managing people from rank and file to officers for many years. His true passion, however, is writing and helping people start a career in the outsourcing industry.
This blog is largely about Business Processing Outsourcing features, call center information and publishing the author's opinions based on his own personal experiences and learning through current BPO developments in the Philippines and also around the world. However, the author may also accept business proposals such as to advertise here or any other Public Relations-related offers. Please feel free to contact me at firstname.lastname@example.org if you wish to inquire about anything related to topics discussed in this website. You may also opt to add me in Google Talk to chat with me immediately. My handle is the same with the gmail name above.
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